Refund policy

Thank you for shopping with LeBeau Paper Co.! We take great care in preparing and packing each order and hope you love everything you receive.

Returns & Exchanges

Due to the nature of our products, all sales are final. We do not accept returns or exchanges for change of mind, incorrect size or color selection, or other preference-based reasons.

We encourage you to review product descriptions, dimensions, compatibility, and other details carefully before placing your order. If you have a question about a product before purchasing, we're always happy to help at info@lebeaupaperco.com.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us at info@lebeaupaperco.comwithin 7 days of delivery.

Please include your order number and clear photos of the item and, when applicable, the shipping packaging so we can assist you as quickly as possible.

Once reviewed, we’ll make it right with a replacement or refund, as appropriate. In some cases, we may request that the original item be returned and will provide return instructions if necessary.

Sample Sale & Imperfect Items

All Sample Sale items are final sale.

Sample Sale products may include minor cosmetic imperfections, production irregularities, or damage that does not prevent the item from being used as intended. Any known imperfections will be noted in the product listing and are reflected in the discounted price.

Imperfections disclosed in the product description are not considered defects or shipping damage and are not eligible for a refund or replacement.

Sale Items, Digital Products & Gift Cards

Sale and clearance items, Sample Sale items, digital downloads, personalized products, and gift cards are final sale and cannot be returned or exchanged.

Refunds

When a refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for your bank or card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@lebeaupaperco.com.

Order Issues

If something isn’t right with your order, please reach out. We’re always happy to review the situation and do our best to make things right.

LeBeau Paper Co.
info@lebeaupaperco.com